(deepthroat @ Feb. 17 2009,18:29) First, my only complaint: After I booked in July 2008 I inquired if the special "1 night free with each 6 paid" would be offered in order to entice me to stay 2 weeks. I received an email dated July 7 from Boem (general manager) stating "Yes, we offer a weekly special, for every six nights paid you get one night free. It also applies to your existing reservation. Please advice if you wish us to change your dates." I did change the dates but only moments ago, when i tried to settle my bill in advance of leaving tomorrow morning I was told that this was not in effect during high season. I even showed Kim (the American that oversees everything) the copies of my emails and he still said he would have to "check with Boem and we'll let you know in the morning - if we said, we'll honor it." I was pissed, as what that means is "if you're not lying to me and if you didn't make up this email chain that you're showing me, then we'll honor it." I even went down a second time to tell Kim I wasn't comfortable waiting until the next morning - what more proof did he need to know that his people had given me a firm commitment of a 7th night free?
Kim just called a moment ago and was very pleasant (as always) and confirmed that yes, the offer was made and will be honored. I'm still a bit pissed off though that my word and my paper copies weren't enough to have convinced him...
Think that's about it. OH - the maid was awesome and earned a 20 baht + pocket change tip every morning...
deepthroat
Kim just called a moment ago and was very pleasant (as always) and confirmed that yes, the offer was made and will be honored. I'm still a bit pissed off though that my word and my paper copies weren't enough to have convinced him...
Think that's about it. OH - the maid was awesome and earned a 20 baht + pocket change tip every morning...
deepthroat
No time for that...go hab a beer somewhere and chill out.... they will get it right.
Presidential Suite heh? 3.3k baht a night
...and you leave the maid a paltry 20b a day?
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