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Just a word of caution on ATM's

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  • Just a word of caution on ATM's

    thought i should show everyone

    Allthough this type of thing is not new...

    As we are all travellers to LOS and in particular Pattaya & Phuket ~ it pays to be on the lookout

    www.phuketgazette.net/news/index.asp?id=5914&display=1

    PATONG: Police are warning credit card and bank card holders to exercise caution when using ATMs and other €œswipe€ machines in Patong after an ATM on Soi Bangla was found fitted with devices capable of recording card data and pin numbers.

    Kathu Police Superintendent Col Grissak Songmoonnark told the Gazette that Patong police received a call from an English tourist about 11 pm Friday after he had problems using his credit card to withdraw cash from an ATM on Soi Bangla.

    Col Grissak said that after the tourist removed his cash from the machine, he found it difficult to remove his card because it was stuck in the insert hole.

    €œHe then tried to force his card out and he was surprised when a fitting glued over the insert hole came loose,€ Col Grissak said.

    He explained that the ATM had two devices fitted to it. Glued over the insert hole was a scanning device to extract card data as the card was inserted into the ATM, and an extra keypad was fitted over the ATM€™s original keypad so that PIN numbers could be recorded as they were entered by unsuspecting users.

    €œBoth devices look like the real ones and they record information from cards used at those ATM machines,€ Col Grissak explained.

    Since the discovery that the Krung Sri Bank (Bank of Ayudhya) ATM had been tampered with, Kathu police officers have been ordered to check on every ATM in Patong, Col Grissak said, as he expects that the Soi Bangla ATM was not the only one in Patong fitted with a scanning device.

    €œWe found another machine not far from the first one that also had scanning devices fitted to it,€ he said.

    €œThe information recorded is transferred to a computer and then used to make fake credit cards, which are used in many ways, such as buying things over the Internet,€ Col Grissak said, adding that major banks have been alerted to the discovery.

    Police have received only one complaint about dodgy ATMs, Col Grissak said. €œIf the information from their credit cards is copied, it can cause them a lot of harm, but so far we have yet to receive complaints from any other tourists about it,€ he said.

    Col Grissak, a former high-ranking Tourist Police officer in Bangkok, said, €œIn my experience, gangs try to steal credit card information in tourism areas, such as Bangkok, Pattaya and Samui, but this is the first time we have found this in Phuket.€

    Although police in Phuket have yet to catch the culprits responsible for refitting the Patong ATMs, Col Grissak said that a credit card gang was arrested yesterday morning in Bangkok.

    €œWe also caught a gang from Sri Lanka at the beginning of this year. They used fake credit cards to buy things. The same gang operated in Phuket, too,€ he said.




    Cheers

    Azza


    Azza


    A worthy trip report

  • #2
    from News, Views and Ladyboys.

    Thanks for the warning! This problem can happen anywhere - it is also rampant in Indonesia, and western countries too. Most banks have upgraded their ATMS to show a flashing green light in the insertion slot - this is suppose to increase the security in case someone tampers with it to install a magnetic code reader to steal the info.

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    • #3
      This has been going on in Europe for ages now. Many people from the UK will not even let a waitress take their card because they could scan it when they are not looking.

      It is sad this is now happening here. Do a search on Google for Credit Card scams or ATM fraud.

      What has been written below is quite simple compared to what they are doing in Europe.

      Always check an ATM, pull at the outlets, never use an ATM machine that has anything hanging out (not normal) as it could conceal a camera and always cover your number as there could be someone in a higher building taking note etc.

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      • #4
        i once had a client who was from HK who had this kind of trouble in Cebu..

        apparently some men had rigged an ATM machine and placed some kind of a frigging device inside so that it would capture the card and the money would not come out and then if the owner left to get help somewhere these men on the hideout would retrieve the card and get the cash afterwards...

        it was so bad and to think we had agreed for me to pick him up from a taxi from near that ATM area...it was the situation that greeted me and i was all made up and the works so i was so not psychologically prepared to deal with it LOL i was like shaken out of my bearings for sevral moments LOL
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        • #5
          I had a problem in pattaya, in that my card came out and the advice slip - but no money appeared. I went into the bank to complain and was told I had to contact my own bank - Nationwide in UK. This I did and I was asked to fax a copy of the advice slip. A couple of days later I got a message via the online bank to say that it would be some weeks before the matter could be resolved , but in the meantime the amount would be refunded. Depending on the results I was told my account could be redebited.
          This was now 3 months ago and I have heard nothing further. This reinforces my view that Nationwide are an excellent choice for a debit/credit card.

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          • #6
            There was a news feature on Thai TV about this one evening recently.
            I could not follow much of it but the gist was that there has been quite a big increase in this sort of theft recently.
            Bangkok police arrested a gang only about two weeks ago.

            It would appear that the Thai banks refuse to re-imberse their customers when they lose money this way.
            Unless they can show you have been really stupid the UK banks will nearly always give you the money back.

            If you are using your card in an ATM in any tourist area check the machine before you put the card in.
            I normally use machines in the less touristy areas in Bangkok but I still check them out first.

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            • #7
              With the possiblity of this scam in mind I have taken to only using the ATMs on the BTS train system now as they are more likely to be tamper-free. In Pattaya I go to a bank.

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              • #8
                In Manila near Greenbelt, both my friend and I used the same ATM. For each withdrawal we made, a second, identical withdrawal was actually made from our account. It took 6 months of investigations before our (Canadian) banks gave our money bank, confirming the ATM was tampered with.

                In Puntip Plaza, I bought a "TV Box" with a credit card, and within 4 hours, charges were ramping up in Malaysia!

                Of the 15 times I've been to Malaysia, 2 times my card was copied.

                Suffice to say...cash is king. Don't use credit cards, and use ATMs adjacent to banks, which usually have 24 hr guards.

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                • #9
                  just reminds me of an interesting point

                  Banks are offering debit visa and mastercards these days
                  - links to your own money... and yes it has some great advantages....


                  But remember, never travel and use these types of cards as the money is coming from YOUR account.

                  At least if its the credit card, its the banks money thats disappeared in a scam...

                  Beware those debit cards.....


                  Azza


                  A worthy trip report

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