(srb @ Jul. 15 2008,19:14) I think thats now the third time I've read about how long you've been in the F&B industry bkkldby and how much you know how the Thai working mind ticks! Hope you'll forgive me for saying it - its not meant as anything other than feedback - but you dont need to say it, it just sounds like a pissing contest . You're coming over as a bit of a control freak, and Im sure you don't mean to; the topic area is your comfort zone.
Its mine too, probably much moreso than yours, but I'm going to add my comments where I think they might be helpful without using a hammer to nail it home...people can take it or leave it. I just enjoy contributing (or have done so far with my 4 posts hehe)
You obviously have a wealth of experience both in your field and in Thailand...as a manager you must know how to get people on your side by skinning the cat in other ways so as not to be misunderstood
Its mine too, probably much moreso than yours, but I'm going to add my comments where I think they might be helpful without using a hammer to nail it home...people can take it or leave it. I just enjoy contributing (or have done so far with my 4 posts hehe)
You obviously have a wealth of experience both in your field and in Thailand...as a manager you must know how to get people on your side by skinning the cat in other ways so as not to be misunderstood
i have found on forums, where folks do not know each other personally, it takes a while for them to know a poster and what his creds may or may not be. i only offer that clarification in an attempt to head off anyone thinking i am just spouting away, when in fact, it is one of the only areas that i have a solid background in.
i also find that many folks enter into a thread once it is well underway and they do not back track and review the entire thing. thus my repetitiveness.
i just do not want anyone thinking i am simply bashing the Thais or just taking a piss, like so many do. i would not have stayed here for close to two decades if that were the case.
as far as being a control freak, not at all, i just care about the service industry. when i was in training years ago my mentor, an Austrian, impressed upon me the importance of our profession's need to feel as if we are in a fraternity, and that we must do all we can to promote the advancement of that group and our industry. that is where my incessant goings stem from. i really do feel bad when i see things a miss in a place, and i also feel it reflects on all establishments and all those who work within my profession. so it is an attempt to improve myself, through observation, and the lot as a whole.
as one Swiss hotelier puts it, it is the SOS factor, Spirit of Service, that really matters above all else.
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